White Papers and Articles
Data Instincts has written and contributed to White Papers and articles regarding public perceptions, public outreach & education and managing community relations related to recycled water and desalination projects. All documents are protected under U.S. copyright laws and must be cited appropriately if referenced.
Model Communication Plans for Increasing Awareness and Fostering
Acceptance of Direct Potable Reuse
WRRF 13-02
Getting Past the "Yuck Factor"
AWWA November 2015
Helping People Understand Potable Reuse
WRRF Draft June 2015
Turning the Tide of Public Perception
Water Reuse & Desalination, June 2014
Development of Public
Communication Toolkit for Desalination Projects
Mark Millan/Data Instincts and Patricia Tennyson/Katz & Associates
Funded by the national WateReuse Research Foundation
Brief
synopsis - Importance Of Communicating About A Desal Project
New Ways to Engage the Community: iPad Tablets Encourage
Input Via Interactive Experience
Melanie Mow Schumacher, Robert Singleton, and Mark Millan
Presented, California WateReuse Association Annual Conference,
Sacramento, California, March 26, 2012
Improving Public Acceptance: Communicating Risk in Ways
Easily Understood by the Public
Mark Millan, Laura Kennedy and Dr. Jean F. Debroux; Presented at
Improving Public Acceptance:
Communicating Risk in Ways Easily Understood by the Public,
International Water Association, Barcelona, Spain, September 29, 2011
Downloadable PowerPoint presentation
Risk
Assessment Study of PPCPs in Recycled Water To Support Public Acceptance
Mark Millan, Laura Kennedy and Dr. Jean F. Debroux; Presented at Dana
Point WateReuse Association Conference, March 21, 2011
Downloadable PowerPoint presentation
Public
Acceptance: The Greatest Barrier to Widespread Water Reuse
Executive Director Wade Miller
Public and Political Acceptance of Direct Potable Reuse
Margaret H. Nellor, P.E., and Mark Millan: Presented at the Direct Potable Reuse Workshop in Sacramento, CA on April 26 & 27, 2010
Can what we don’t know hurt
us? Public Acceptance: What’s working, what isn’t?
Presented at the 2007 California Section Annual Conference in Palm Springs
on March 5, 2007
Getting to the Truth While Gaining Trust: What the
Public Really Thinks About Recycled Water
Mark Millan, Lisa Brew-Miller; Presented at the San Francisco WateReuse
Conference on March 3, 2006
Optimizing the Customer Site Retrofit
Process While Building Confidence in Public Outreach
Mark Millan, Tom Gorman; Presented at the San Diego WateReuse Conference on
February 28, 2005
From Controversy to Consensus: The
Redwood City Water Experience
Peter Ingram, Valerie Young, Mark Millan, Chu Chang, Tonia Tabucchi; Will appear
in a special volume of Desalination in Israel devoted to the proceedings
of the 2005 Integrated Concepts in Water Recycling Conference.
Essential Elements to Successful
Recycled Water Projects
Mark Millan; Presented at California WateReuse Association Conference in San
Francisco on February 28, 2003