Contact: Mark Millan, Data Instincts
(707) 836-0300, millan@DataInstincts.com

Contact: Jordan Silbert, E-Quill
(415) 981-9700 Ext 32, jordans@e-quill.com

FOR IMMEDIATE RELEASE:

Data Instincts to Feature New Web Technology to Send Marked Up Web Pages to its Customers in Co-Branding Agreement with E-Quill.

Santa Rosa, CA -- September 19, 2000 -- Data Instincts and E-Quill announce a Co-Branding agreement where Data Instincts will feature E-Quill's technology. With E-Quill, a Data Instincts visitor or customer service agent can effortlessly add ink, highlights, and notes directly onto any web page. The visitor or customer service agent can then send the marked up page to anyone via email. The recipient of the marked up web page can view it with any modern browser, on any platform and with no additional software; all of the links on the web page are live. "We intend to use E-Quill to answer our customer inquiries pushing pages in question to them with notes attached. We believe E-Quill's service will be hugely popular as a Help Desk tool," states Mark Millan, founder of Data Instincts. "We are pleased to be a participant in E-Quill's partner program."

"Data Instincts' use will demonstrate the power of E-Quill's web page mark up technology. Quickly and easily, Data Instincts' employees will be able to visually communicate with their customers without leaving the context of the web and thereby foster a more personalized relationship with them," explained E-Quill's CEO, Oliver Hurst-Hiller. "Data Instincts is exactly the type of innovative company we like to partner with - they're committed to leveraging cutting edge web technologies to make their employees more productive and their customers more satisfied."

About E-Quill
E-Quill develops cutting edge browser-based solutions that enable businesses to communicate and collaborate more effectively. E-Quill is working with select corporate partners to improve their web development, web design, quality assurance, client service and customer relationship management processes. The mark up component of E-Quill's technology is available for free trial evaluation at www.e-quill.com. Founded in November 1999, E-Quill is based in San Francisco, California and backed by Angel Investors, L.P., Draper Richards, L.P., Tim Draper, Steve Jurvetson, Gordon Bell, David Norman, Steven Blank, and others. To learn more about E-Quill and its innovative solutions, visit www.e-quill.com.

About Data Instincts
The Data Instincts web site serves small to mid-sized companies and covers a wide range of topics under the CRM (Customer Relationship Management) umbrella such as On-line Marketing, Data Mining, Help Desk, Research, Lead Generation, Lists, Sales Force Automation (SFA), E-mail Broadcasting, and much more. Data Instincts has evaluated, screened and corralled these products into one place so they are easier to locate and access. "We only post products and services we believe are proven, cost effective and add value to the customer experience," explains Laura Duty, content manager for Data Instincts, " With the tools like E-Quill, CRM initiatives can ensure maximum satisfaction for customers, keeping you competitive and profitable."

Data Instincts, One-to-One Marketing Solutions, is a privately held consulting firm serving small to mid-size organizations in CRM and eCRM since 1996. Data Instincts addresses the diverse aspects of Customer Relationship Management and guides organizations through integrating them into their operations. Clients include www.MP3AudioBooks.com, www.WorldAG.net, www.HFCU.com, www.LarkspurData.com, Ch2m Hill and others.

For more information on Data Instincts call (707) 836-0300, e-mail millan@DataInstincts.com or visit www.DataInstincts.com. For more information on E-Quill call (415) 981-9700 Ext 32, e-mail jordans@e-quill.com or visit www.e-quill.com.

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Photos available upon request.

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